corporate Twitter snooping
Cloudy conversations
By Gavin Clarke in San Francisco
Posted in Applications, 23rd March 2009 17:32 GMT
Twitter has become Salesforce.com’s latest Web 2.0 darling, with a plug-in to the company’s customer relationship management (CRM) system.
On Monday the company announced Salesforce.com CRM for Twitter, which it said would let CRM users search, monitor, and “join” conversations and Tweets.
Salesforce [...]